About the role
Position Summary: The Auto Collections Specialist is responsible for managing delinquent auto loan accounts. This role emphasizes early- and mid-stage collections, member engagement, loss mitigation, and portfolio performance. The specialist will work to reduce delinquency, prevent charge-offs, and maintain positive member relationships while adhering to all regulatory and credit union policies. Key Responsibilities Manage a portfolio of delinquent indirect auto loans, primarily within subprime…