About the role
We are seeking an experienced Amazon Connect & AWS Engineer to design, develop, automate, and support enterprise Contact Center as a Service (CCaaS) solutions. Key Responsibilities Design, implement, and maintain Amazon Connect solutions and integrations with Salesforce Service Cloud. Develop serverless and event-driven architectures using AWS Lambda, API Gateway, DynamoDB, S3, and other AWS services. Build and maintain CI/CD pipelines using GitHub/GitLab and Octopus Deploy. Implement Infrastru…
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