About the role
The Shift Supervisor is responsible for assisting the Cafe Manager in maintaining a positive environment, providing fast and friendly service, and ensuring a quality experience for both our customers and team members. Shift supervisors assist in training, customer service, product knowledge and education, and enforcing safe work practices. This position directly supervises the barista positions and acts as the manager on duty in the absence of the Cafe Manager. Duties and Responsibilities Maint…