About the role
Help transform the end-to-end merchant chargeback experience in JPMorganChase by turning operational data into clear insights and scalable improvements. Partner across operations, product, and technology to define requirements and drive testing and rollout of smarter processes and controls. If you thrive on ownership, customer-first problem solving, and a strong risk mindset, this role is built for you. As a Business Analyst within Merchant Services Disputes (Chargebacks) in JPMorganChaseâs C…