About the role
The Client Support Specialist is a full-time remote role responsible for providing responsive, high-quality support to travel clients. The specialist will handle inquiries via email, phone, and chat, assist with booking and modifying travel arrangements, and resolve issues related to reservations, itineraries, and travel policies. Day-to-day tasks include guiding clients through options for flights, accommodations, and activities, ensuring accuracy of booking details, and supporting corporate c…