About the role
Location: Lakeland Highlands Hospital
Position Summary The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Orlando Health Watson Clinic Lakeland Highlands Hospital – a state-of-the-art, seven-story, multi-specialty hospital – will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds 11 operating rooms and four cardiac interventional suites Dedicated labor and delivery services – including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens Comprehensive cardiovascular, neurology, and oncology services Advanced surgical procedures Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Benefits Beyond the Expected Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Benefits that begin on Day 1 Four (4) weeks paid parental leave Debt-free degrees through our Preferred Education Program Tuition reimbursement and loan repayment programs Back-up childcare and elder care Fertility benefits and adoption assistance NCLEX reimbursement Free NCPDs for RN license Free Kaplan review courses Dedicated RN career counselor and GN Coordinators to develop you Specialty certifications reimbursement And more! Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. A Brief Overview The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with the Department Nursing Operations Manager and the Assistant Nursing Operations Manager (ANOM); the CANM provides guidance, fosters collaboration, and is responsible for the unit's clinical operations including patient care assignments, customer experience, productivity, and quality outcomes in settings where patients have an advanced illness or injury that routinely requires timely, intense, and complex care to stabilize and support the patient's medical condition. These areas require a lower caregiver-to-patient ratio and highly trained team members with advanced skills. Responsibilities Exemplar of the mission, vision, and values of Orlando Health. Participates in shared leadership structure. Manages staffing assignments for oncoming and off going shifts, based on patient acuity and skill set of team members to ensure patient care needs are met. Coordinates patient flow by working directly with the Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expected outcomes. Monitors overall status of patients within area of responsibility and closely monitors status of seriously ill patients. Coordinates and/or participates in the delivery of patient care ensuring compliance with physician orders and established policies, procedures, and standards of practice. Serves as a resource supporting frontline team members and providers as appropriate. Supports clinical collaboration focusing on expected patient length of stay. Performs direct patient care activities as required to meet operational needs. Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating and responding to patient/family and physician complaints. Participates in and/or leads safety huddles. Embraces, communicates, and promotes change and problem solving. Assesses equipment needs to ensure staff have the needed equipment for patient care, and they can appropriately utilize equipment. Supports and sustains all leader-driven initiatives. Assists with retention strategies for new team members that fosters a best place to work environment. Maintains a regulatory ready environment of care. Ensures the appropriate allocation/adjustment of staff, assignment of meal breaks, relief of team members as indicated, etc. Utilizes effective fiscal management skills and financial resources with decision-making. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. Maintains compliance with all Orlando Health policies and procedures. Leadership * Supports strategic imperatives by attending leadership huddles, assisting in new nursing/clinical initiatives, and fostering positive multidisciplinary partnerships through collegial collaboration. * Serves as a coach and mentor for the nursing team. * Expresses ideas clearly and effectively in verbal and written communication to team members and groups. * Fosters diversity, equity, and inclusion * Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences. Appropriate Clinical Practice Knowledge * Performance supports the Professional Practice Model. * Superior clinical and critical thinking skills for assigned unit/department. * Clinical expert and liaison ensuring care is provided congruent with Orlando Health policies and procedures. Performance/Quality Improvement * Participates in the collection of unit/department information via audits to identify opportunities for improvement and trends. * Promotes high-quality nursing practice supported by evidence base practice, research, organization, and national standards. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Section 1557 Non-Discrimination The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116. Qualifications Bachelor of Science in Nursing Degree (BSN) preferred. A minimum of one year of experience as a Registered Nurse; acute care setting preferred. Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). Current Basic Life Support (BLS) certification. Certification in area of expertise; preferred. May require one or more of the following certifications based on the assigned patient population: * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) * Neonatal Resuscitation Program (NRP) * Trauma Nurse Core Course (TNCC) Must have NICU experience. Charge nurse and/or leadership experience preferred.