About the role
The B2B Collections Superviso r is responsible for overseeing day-to-day collection activities while maintaining an assigned portfolio of accounts. The Collections Supervisor will coach and develop team members, monitor performance metrics, manage receivables, research account issues, develop collection strategies, and drive timely collections while ensuring both individual and team KPIs are achieved. This role requires a hands-on leader who can make a measurable impact on past-due portfolios b…
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