Communications Manager

Job Description Summary

Using specialized communications knowledge, experience and judgment, the communications manager independently leads and supports complex, enterprise-level communications initiatives with significant scope and impact. The manager serves as a connector across communications functions and stakeholder groups, translating business priorities into coordinated strategies, aligning messages and activities, and identifying dependencies, gaps, risks and opportunities. The role requires originality, initiative and the ability to provide strategic counsel and maintain momentum across multiple priorities, including major firm initiatives, corporate development integration, and issue and crisis communications.

Job Description

Essential duties and responsibilities

•  Serves as cross-functional communications liaison, identifying dependencies, gaps, risks and opportunities across communications disciplines
• Partners with communications leadership to ensure content and message coordination across internal and external audiences
• Maintains active involvement across internal and public communications team to remain current on workflows, content needs and operating practices, strengthen cross-functional coordination, and provide flexible support during periods of increased demand, shifting priorities or temporary capacity constraints
• Leads or supports communications workstreams for enterprise initiatives, corporate development integrations and issue and crisis management
• Translates business objectives into integrated communications strategies, plans and messages for key stakeholder audiences
• Independently advances multiple complex initiatives by establishing direction, coordinating stakeholders, resolving dependencies and maintaining momentum
• Monitors communications effectiveness and stakeholder response, using available insights to recommend adjustments.
• Performs other duties as assigned

 

Knowledge of

• Advanced communications procedures and technologies
• Internal and external communications strategies and channels
• Financial services industry practices, issues and regulatory environment
• Enterprise communications planning, message development and stakeholder engagement

 

Skill in

• Strategic communications planning, message development and execution
• Leading complex, cross-functional initiatives and stakeholder coordination
• Applying sound judgment to resolve issues and advance work independently
• Managing multiple priorities in a fast-paced, changing environment
• Using data and insights to inform communications decisions
• Software applications, including Microsoft Word, Excel, Outlook and PowerPoint sufficient to create documents, spreadsheets, emails and substantial presentations

 

Ability to

• Apply experience and sound judgment to solve problems, overcome objections and develop innovative solutions
• Work independently and respond effectively to ambiguity, changing priorities and deadline pressure
• Establish and maintain effective working relationships at all organizational levels
• Cultivate and manage relationships with internal and external stakeholders
• Collaborate effectively with senior management, risk management functions and business partners
• Lead complex initiatives, manage competing priorities and maintain momentum across multiple workstreams
• Set clear objectives aligned with department and corporate strategy
• Anticipate communications needs and identify stakeholder priorities, preferences and dependencies
• Remain current on issues and regulations affecting the firm and financial services industry
• Represent Marketing and the firm effectively at internal and external events
• Communicate clearly and effectively, both orally and in writing, with individuals at all organizational levels

 

Education

Bachelor’s - Completed: Communications, Bachelor’s - Completed: Marketing, Bachelor’s - Completed: Public Relations

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

 

 

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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