About the role
Outreach & Engagement Conduct phone and in-person outreach and enroll members in Reema's care model Through cold outreach, buiild and manage a caseload (80-120 members), providing coverage for other Guides during absences or workload spikes Assess member needs, including social determinants of health, to build a member-centered care plan Support Members Toward Their Goals Establish trusting relationships and reliably follow through in a timely, appropriate manner Help members understand why a h…
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