Core Lab Supervisor – Orlando Health Lakeland – Lakeland, FL

Location: Lakeland Highlands Hospital

Position Summary Core Lab Supervisor – Orlando Health Lakeland Highland Hospital Join the team at Orlando Health Lakeland Highland Hospital as a Core Lab Supervisor. This leadership opportunity offers a day-shift schedule of five 8-hour shifts per week (5x8s) and the opportunity to support high-quality laboratory services that contribute to exceptional patient care. Orlando Health offers a comprehensive DAY ONE benefits package, including: Medical, Dental, Vision & Prescription Drug Plans Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA) Paid Time Off (accrued) Education Assistance, including the Preferred Education Program (100% paid tuition), tuition reimbursement, and repayment assistance for previous student loans Disability and Life Insurance Retirement Savings Plan Family Care Benefits And so much more! Position Summary The Core Lab Supervisor is responsible for overseeing the daily operations of the core laboratory at Orlando Health Lakeland Highland Hospital, ensuring accurate and timely testing while maintaining the highest standards of quality, regulatory compliance, and operational efficiency. This role provides leadership, guidance, and support to laboratory team members, promotes a culture of accountability and excellence, and collaborates with healthcare professionals to ensure reliable laboratory results and exceptional patient care. Responsibilities Essential Functions  Provides daily supervision of personnel and reporting of tests.  Monitors workflow evaluates compliance with service guarantees and quality control requirements.  Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer service satisfaction and addresses issues in a timely manner.  Orients and trains team members in department.  Completes performance competency evaluations, coaching plans.  Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.  Schedules staff to meet workload requirements while minimizing expense.  Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.  Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.  Verifies results and quality control data for accuracy and reliability.  Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.  Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.  Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager.  Implements new test methods and procedures under the direction of the laboratory manager and medical director.  Supports the manager in maintaining the operational budget within budgetary constraints.  Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.  Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.  Monitors work flow and delegates responsibilities to team members of the section.  Regularly communicates with Manager on day to day operations.  Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.  Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.  Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor’s degree in related science field. Completion of an approved clinical laboratory training internship. Licensure/Certification Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of Health. Experience Five (5) years laboratory experience.