About the role
Description Collections & Retention Agent CoverageX protects thousands of drivers and homeowners across the country from unexpected repair bills. The trust our customers place in us starts with the people on our team — and we’re looking for someone who takes that seriously. The Role When a customer falls behind on their protection plan, you’ll be the person who reaches out to understand why and find a path forward. Every situation is different — your job is to listen, ask the right questions, a…