About the role
Telework Eligible Yes Major Duties Acts as a senior team member within a Customer Relationship Management (CRM) Cell or Segment Support team and is located in the field involving extensive travel. Identifies customer needs, solves, or coordinates the timely resolution of customer orders/support problems, and acts as a customer advocate and liaison with Defense Logistics Agency (DLA) personnel. Develop customer service improvements and associated implementing guidance. Analyzes and makes custome…