About the role
Customer Success amp; Sales Manager Primary Responsibilities: ~Answer inbound sales inquiries and convert leads into customers. ~Build estimates and follow up on outstanding proposals. ~Maintain relationships with existing customers. ~Handle customer concerns and ensure a five-star experience. ~Identify opportunities to upsell additional services (termite, mosquito, irrigation, aeration, tree amp; shrub, etc.). ~Monitor customer retention and reduce cancellations. ~Coordinate with operations to…