About the role
_This position will follow our Resident work model,_ _we expect the selected candidate to be in office_ _5 days_ _a week in our St. Petersburg, FL Corporate HQ._ _This role is not eligible for Work Visa sponsorship, either currently or in the future._ Essential Duties & Responsibilities Install, configure, troubleshoot, and resolve hardware and software issues through phone support, remote access, and occasional on‑site visits. Monitor and respond to incidents, service requests, and tasks wit…