About the role
Job Description We're looking for a Director of Customer Experience to own and elevate the end-to-end customer journey. You'll lead a cross-functional effort to understand customer needs, close experience gaps, and turn insights into action - partnering closely with Support, Product, Marketing, and Sales to make every touchpoint feel intentional and consistent. \n \n This is a hands-on leadership role: part strategist, part team builder, part voice of the customer inside the company. \n \n Work…