About the role
About the role At Pfizer, our mission is to create breakthroughs that change patients' lives.As part of the Customer Experience function in the Chief Technologist Organization, we are seeking a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead the research team that produces it. Pfizer is putting AI in front of 80,000 colleagues. This roleownsthe answer to whether it works: whether colleagues adopt it, whether they trust it, and whathas tochange when…