About the role
Location: Lakeland Highlands Hospital
Position Summary Responsible for loading and emptying dish machine, washing pots, pans, cooking utensils and equipment by hand and assist kitchen staff as needed. Responsibilities Removes waste and places in appropriate areas, empties and cleans garbage receptacles. Cleans all serving carts. Cleans the dishroom by sweeping, mopping, washing walls, floors and floor mats, stocks all dishware and glassware as cleaned. Performs closing duties in accordance to standards. Follows MSDS standards, safety, sanitation, infection control procedures and HACCP guidelines. Communicates proper information regarding customer and department needs to management staff and peers of the food service team. Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. Complies with all hospital standards of performance. Responsible for retrieving and breaking down food carts from patient units. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in monthly departmental meetings and all related in-services. Observes all departmental rules & regulations. Interact appropriately with a culturally diverse population. Follow chain of command when communicating departmental and individual concerns or problems. Knowledgeable of Patient Satisfaction goals. Work consistently to exceed the department’s and Orlando Health’s objectives by reporting concerns and suggesting creative ideas. Completes dishroom temperature logs as required. Follows daily cleaning duties. Recognizes that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive change; approach situations and challenges with an open mind; work rotating shifts according to experience and business needs; be able and willing to be cross-trained in varied positions and performs other duties as assigned. Qualifications Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers. None. None.