About the role
Perform highly responsible administrative, operational, and supervisory work assisting the EMS Director in coordinating, managing, and monitoring departmental programs, personnel, and daily operations.
Serve as the primary operational management support to the EMS Director, providing oversight of assigned functions, including EMS education and training, quality assurance and improvement, credentialing, logistics, contract administration, and other administrative and operational programs.
Supervise assigned personnel responsible for program operations, monitors performance and compliance, coordinates departmental activities, and ensures established objectives, timelines, and operational priorities are achieved.
Work collaboratively with the Office of the Medical Director (OMD), participating fire and EMS agencies, County departments, contractors, and other stakeholders to facilitate program coordination and implementation of approved initiatives.
Exercise independent judgment within established policies and delegated authority, identifies operational concerns, recommends improvements, and supports the EMS Director in maintaining effective, efficient, and accountable operations.
This Department Administrative Manager (EMS Administrative Manager) position is located at: Safety & Emergency Services Department, 12490 Ulmerton Road, Largo, FL 33774
Work Schedule: Monday – Friday; 8:00 a.m. – 5:00 p.m.
All employees are subject to a CJIS Level 2 Criminal History Check completed by the Florida Department of Law Enforcement.***
What Would You Do?
Assist the EMS Director in coordinating daily operations and monitoring the implementation of established priorities, programs, and initiatives.
Supervise, support, and evaluate assigned personnel, ensuring effective performance, accountability, professional development, and timely completion of responsibilities.
Provide management oversight of the EMS Continuing Medical Education (CME) program, EMS Academy, and systemwide EMS training calendar, monitoring schedules, participation, completion requirements, and program effectiveness.
Coordinate with the Office of the Medical Director and assigned education personnel regarding training requirements, educational activities, curriculum review, and implementation of approved educational programs.
Oversee the administrative and operational functions of the EMS quality assurance and quality improvement programs, monitoring program activities, performance indicators, reporting requirements, and progress toward established improvement objectives.
Monitor EMS credentialing, certification tracking, and associated administrative processes to ensure compliance with established requirements and deadlines.
Provide oversight of assigned logistics functions, including equipment accountability, inventory management, and coordination of operational resources.
Coordinate and monitor EMS projects, procurement activities, and assigned contracts to ensure timely implementation, compliance, and completion of established deliverables.
Assist with budget preparation, expenditure monitoring, resource planning, and financial reporting as assigned.
Review program performance information, identifies operational deficiencies, and works with assigned personnel to coordinate appropriate corrective actions and process improvements.
Facilitate routine operational communication among EMS personnel, the OMD, participating fire and EMS agencies, County departments, and contracted service providers.
Coordinate the implementation and monitoring of approved EMS policies, procedures, and operational improvements.
Monitorsassigned administrative and regulatory programs to ensure established processes, documentation, and reporting requirements are maintained.
Provide operational oversight of assigned contract compliance activities, including monitoring contractor performance, reporting requirements, and adherence to established contractual standards.
Assist with the coordination, preparation, and tracking of items requiring County Commission consideration, including supporting documentation and agenda submissions.
Support EMS emergency preparedness activities and coordinates assigned operational responsibilities during Emergency Operations Center activations.
Represent the EMS Director at meetings and functions as delegated and assumes designated management responsibilities during the Director’s absence.
Perform other related duties as assigned.
What Do You Need To Have?
Experience: Administrative and program operations experience assisting a departmental director in planning and directing complex departmental support services and operations in the hiring department unit’s principal designated subject matter mission or directly related field (e.g., named department operations/activities or directly related organization) that includes lead worker, supervision, or supervisory training
7 years of experience as described above; or
Associate’s degree in business administration, finance, economics, or related field and five (5) years of experience as described above; or
Bachelor’s degree and three (3) years of experience as described above; or
Master's degree and 1 year of experience as described above; or
Doctoral degree and some experience as described above; or
An equivalent combination of education, training, and/or experience.
Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
Other knowledge, skills, abilities, and credentials required for a specific position.
Highly Desirable
1+ years of Supervisory Experience.
Experience in Public Safety Administration, specifically in Emergency Medical Services or Fire Administration.
Project Management Experience.
Contract Management Experience.
Let Us Tell You What Benefits We Offer!!
- Our benefits rank among the top in the area! Check it out!
- Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
- We have tuition reimbursement, wellness, and deferred compensation programs to name a few perks. Check out these and more!
Review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.
Department Administrative Manager