About the role
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Position Details
The Office of Financial Aid at The University of Tampa has a position available for a Counselor who enjoys working in a fast-paced environment to advise students and parents on financing their UTampa education. This position reports to the Associate Director of Financial Aid.
This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.
Responsibilities
1. Provide exceptional customer service while upholding UTampa's mission and enrollment goals.
2. Counsel students, applicants and/or family members on financial aid options, costs, and financial responsibilities.
3. Assist in FAFSA completion.
4. Package aid, complete verification & loan processing for students in the assigned population.
5. Use professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies.
6. Coordinate with other institutional offices in the best interest of the student.
7. Ensure compliance with Federal and State regulations and institutional policies.
8. Represent the financial aid office and UTampa at outreach events for current and prospective students (note: some events are off-campus and may require overnight or multiple night travel).
9. Other related administrative duties as assigned.
Requirements
1. Bachelor's degree (required).
2. Knowledge of Federal and State financial aid regulations and programs.
3. Strong public relations, customer service, and public speaking skills.
4. Excellent written, oral, interpersonal and organizational skills.
5. Ability to establish priorities and manage time wisely.
6. Strong computer skills required, including Microsoft Office suite.
7. Accounting knowledge helpful.
8. Some travel required must have a valid driver's license and vehicle.
9. Availability to work some evenings, weekends and occasional overnight travel (for events and/or training).
Required Attachments
Please be sure to attach all required documents listed below in the attachment box at the bottom of the “My Experience” page of the application.
1. Cover letter
2. Resume
3. Copy of Undergraduate Transcripts
Work Schedule:
Monday through Friday from 8:30 am to 5:00 pm
Summers: Monday through Thursday form 8:00 am to 5:30 pm
Some evenings, weekends and occasional overnight travel are required.
Submission Guidelines
To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission. Required documents should be submitted in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application.
Background Check Requirements
Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.
Additional Information
This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.