About the role
- Assist with the planning, preparation, coordination, and execution of theatrical productions, concerts, rehearsals, performances, and special events.
- Support Front of House and Back of House operations to ensure safe, organized, and successful events.
- Provide exceptional customer service by welcoming patrons, assisting with wayfinding and seating, scanning tickets, distributing event materials, and responding to audience needs.
- Assist with backstage and production operations, including stage setup, scenery, props, changeovers, load-ins, loadouts, strikes, and venue preparation.
- Operate, maintain, and assist with the safe use of theatrical, production, and event equipment as appropriate to the position and level of experience.
- Support crowd management, patron flow, accessibility needs, and emergency procedures before, during, and after events.
- Provide guidance and support to student employees, ushers, stage crews, and other event staff as assigned.
- Serve as an on-site representative of Events & Production, helping ensure the smooth and professional execution of performances and events.
- Prepare, maintain, and restore public, backstage, studio, and event spaces before and after performances.
- Monitor venues, workspaces, and equipment for safety concerns and communicate or address issues in accordance with established procedures.
- Collaborate with production staff, faculty, students, guest artists, event clients, and other university personnel to meet event and production needs.
- Represent the College in a professional, courteous, and service-oriented manner when interacting with patrons, performers, students, faculty, staff, and event partners.
- Perform other related duties as assigned.
- Previous experience in a theatrical, performing arts, event, or entertainment environment.
- Experience with Front of House, ushering, stage operations, event production, or backstage operations.
- Knowledge of basic stagecraft, scenery, props, theatrical equipment, or venue operations.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team in a fast-paced environment.
- Ability to remain calm, professional, and service-oriented when responding to changing event needs.
Ability to work evenings, weekends, and flexible schedules as required by event and production schedules.
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.