About the role
Description Overview: A Kolter Hospitality Gallery Host delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality and Hyatt Place standards, policies and procedures. Performance Expectations: Assist guests with check-in and check-out processes. Coordinate all guest requests. Inform guests of hotel service…