About the role
Responsibilities of the Ideal Candidate: Train and monitor front desk staff. Has full understanding of software system and assists with reservations and checking guests in and out of the hotel. Uphold friendly, courteous telephone service and interactions with guests and fellow employees. Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests. Preserve the security …