About the role
What You Will Do - Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs. - Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives. - Deliver SMART customer service and ensure associates have the resources to do the same. - Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas. - Monitor activity through surveillance, reporting,…