About the role
MUST BE A CURRENTLY ENROLLED USF GRADUATE STUDENT TO APPLY
The National Academy of Inventors seeks an organized, analytical, and detail-oriented graduate student to support Salesforce database management, data quality, and operational reporting. This position will strengthen NAI's ability to manage institutional relationships, track member engagement, and maintain accurate information across its national network of inventors, universities, corporate partners, and innovation leaders.
Hours: up to 20 per week
Hourly Rate: MS-$22 / PHD-$30
Location: Hybrid or Remote
Eligibility: Currently enrolled in a graduate program in information systems, business analytics, data science, business administration, or a related field.
- Enter, update, and maintain institutional and individual contact records in Salesforce.
- Review and clean existing records to identify duplicates, outdated information, and missing data.
- Organize and categorize contacts by institution, membership status, professional role, geographic region, and program participation.
- Support institutional membership tracking, renewals, and outreach activities.
- Import, validate, and reconcile data from events, workshops, applications, and program registrations.
- Develop and maintain Salesforce reports, dashboards, and tracking tools.
- Support data collection and reporting for NAI programs, including initiatives associated with the USPTO Joint Project Agreement.
- Maintain data-entry procedures, documentation, and quality-control processes.
- Identify opportunities to improve database workflows, reporting efficiency, and data organization.
- Coordinate with NAI departments to ensure information is accurate, consistent, and accessible to authorized staff
- Currently enrolled in a graduate program in information systems, business analytics, data science, business administration, or a related field.
- Experience with Salesforce or another customer relationship management (CRM) system preferred.
- Strong Microsoft Excel or Google Sheets skills.
- Familiarity with data cleaning, reporting, and database management.
- Strong organizational skills and attention to detail.
- Ability to manage confidential information responsibly.
- Interest in nonprofit operations, higher education, innovation, or research administration is beneficial.
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.