About the role
Position Summary This position will function as a Manager for the Guest Services Department at The Florida Aquarium (TFA) and act as a Manager on Duty (MOD) for either daytime or nighttime shifts, depending on departmental needs. The Guest Operations Manager is responsible for safeguarding that staff and campus partners are supporting the operational and guest service needs of TFA, while ensuring overall guest experience standards are met throughout the daily operation. This position will manag…