About the role
Position Overview MetroSys is seeking a customer-focused Help Desk Technician I to provide frontline technical support for a growing and modern end-user environment. This role is responsible for supporting users across Windows, Microsoft 365, JumpCloud, and endpoint technologies while delivering exceptional customer service and timely issue resolution. The ideal candidate has experience supporting end users in cloud-first environments and is comfortable troubleshooting common workstation, accou…
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