About the role
Title: • Helpdesk Technician Location: • MacDill Air Force Base, Tampa, Florida Clearance Required: • Secret Certification Required: • Security (or IAT II equivalent) Top Skills Required: • Three (3) years’ experience providing Tier 1 and Tier 2 IT help desk or desktop support • Experience with incident tracking/ticketing systems e.g. ServiceNow • Working knowledge of Windows desktop and laptop operating systems • Familiarity with imaging, reimaging, and system configuration processes • Strong …
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