About the role
Hotel Front Desk Agent Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities. Responsibilities: Greet guests and check them in and out of the hotel. Answer phone calls and respond to guest inquiries. Handle guest requests and concerns in…