About the role
The IT Technician II is responsible for supporting the organization's computer systems, hardware, and software. Primary duties include resolving end-user technical issues, handling employee onboarding and offboarding support, and administering Microsoft 365 and related business applications. This role also supports software access provisioning, equipment management, and identity and access tasks across the BlueGrace environment. Duties and Responsibilities: Employee Onboarding & Offboarding Onb…