About the role
Occam Solutions is looking for a Junior Service Desk Technician, AFB MacDill. The Jr. Service Desk Technician will have many responsibilities will include: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Must demonstrate excellent verbal and written communication skills. Specific Responsibilities: Service Desk Technicians (SDTs) must be able to clearly communicate via phone, portals, email, and instant messaging with end u…