About the role
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments. - Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems. - Execute routine administration tasks, i…