About the role
Location: Florida Medical Clinic
Position Summary Florida Medical Clinic Orlando Health Job title: Optician Status: Part - Time Office Hours: Monday-Thursday 8:00-5:00 Friday -8:00-1:00 Location: This position travels to Land O' Lakes & Tampa. Position Summary: Assists patients in the Optical Department with their optical need. Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement – Up to 5% employer match on retirement contributions. ✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Essential Functions. • Performs preliminary duties Greets patients professionally, cheerfully, and in a timely manner • Verifies patient’s insurance coverage • Obtains authorizations Pulls previous files • Updates patient demographics as needed • Verifies HIPAA and Privacy signatures are obtained • Answers phone promptly and professionally • Makes appointments for lens technician and I&R training • Takes messages and follows through • Handles customer needs and requests efficiently • Promptly and cheerfully assists patients with frame selection • Demonstrates product knowledge • Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription • Accurately prices orders Shows skill in the adjusting and fitting of eye wear. • Problem solves in resolving patient issues with eye wear. • Performs Insertion/Removal training for contact lens wearers • Orders frames, lenses and contact lenses • Intergy - Accurately posts charges • Collects monies and posts payments Balances journal and locks it each day • Creates a journal for the next day • Secures deposit at the end of the day Logs off Intergy and out of computer before leaving Other Related Functions • Maintains an organized and clean work area • Empties HIPAA container into destruction bin • Restocks frames at end of day • Dusts frame shelves monthly • Keeps up with filing on a daily basis • Performs other incidental and related duties as required and assigned. Education/Training • High School Diploma or equivalent required. Licensure/Certification • Optician’s License Experience • Excellent interpersonal and communication skills • Excellent telephone etiquette • Strong computer proficiency • Demonstrated ability to lead people and get results through other