About the role
SUMMARY/OBJECTIVE The Patient Service Specialist-Call Center team member must possess excellent customer service skills as (s)he will work directly with our patients. The PSS must demonstrate mastery in all PSS duties to schedule, reschedule, and/or cancel for multiple providers within multiple specialties or pediatric department. The PSS works in a fast-paced, high-volume Call Center environment where the PSS receives incoming calls and makes outgoing calls to schedule or reschedule appointmen…
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