About the role
Second Avenue Realty is seeking a Resident Retention Specialist to support our single-family rental portfolio. In this customer-focused role, you’ll serve as a main point of contact for residents, resolve issues, coordinate with property management, and drive lease renewals to maximize satisfaction and retention. You’ll track resident feedback, support community communication, and contribute to occupancy and revenue goals in a dynamic, inclusive, and ethical real estate environment. Serve as pr…