About the role
Location: Sarasota Campus
DepartmentFood & Nutrition-Retail Ops
Job Summary
Prepares Courtyard Café, 1700 South and Windows bank deposits, posts sales to ledger, coordinates staff schedules, and ensures proper stocking levels. Conducts new employee training according to Food and Nutrition Policies and Standards. Serves coffee and bakery products to all guests with exceptional customer service interaction skills and full knowledge of specialty coffee production processes. Effectively performs multiple job tasks with attention to detail and a keen awareness of customer needs and perception including: Coffee recipe production, bakery selection knowledge, cash handling speed and transaction accuracy, personal hygiene and work area sanitation. Lead Retail Attendant consistently strives to exceed the expectations of our customers and as required assists with various food related department tasks including new employee training and ongoing education initiatives. This position is also involved in the training, of new employees.
Required Qualifications
Preferred Qualifications
- Prefer two (2) years experience in a high volume direct customer interaction setting.
- Prefer ability to perform basic arithmetic functions.
- Prefer verbal ability to read and understand written instructions, recipes, and labels.
- Prefer basic working knowledge of cash handling/cash register.
- Prefer ability to meet and communicate with public, staff and peers in a professional manner.
Mandatory Education
Preferred Education
HS EQ: High School Diploma, GED or Certificate
Required License and Certs
Preferred License and Certs
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/