About the role
Job Family : SAAS/PAAS/Cloud Consulting, Software Development & Support Travel Required : Up to 25% Clearance Required : None What You Will Do : Break/Fix (Production Support) Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents. Triage and prioritize incidents in coordination with stakeholders and technical team members based on severity, business impact…