About the role
LOCATION: Hybrid - 8 days a month in the office (See locations on the posting) OVERVIEW The Senior Customer Success Specialist plays a high-impact role in managing strategy and product utilization across the Clinical Decision Support Provider product portfolio. They serve as an advisor for our mid-size (major) accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and strategic goals. They ensure customer relationships are esta…
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