About the role
Position Overview: This role provides frontline technical support within a large, fast‑paced enterprise environment serving more than 70,000 users, including VIP‑level support to USSOCOM executives and their staff. The position acts as the primary point of contact for diagnosing, troubleshooting, and resolving issues across desktops, laptops, mobile devices, operating systems, Microsoft applications, network connectivity, and peripheral equipment. Responsibilities include documenting and managi…
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