About the role
_This position will follow our hybrid work model, we expect the selected candidate to be in office 3 days a either our our St. Petersburg HQ, Southfield, MI, or Memphis TN office locations_ Please Note: The initial training period will last four weeks and will require candidates to be onsite in the office five days a week . Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communicatio…