About the role
Job Description Insight Global is seeking a Service Desk Technician to join one of our clients' internal IT teams. This individual will provide front-line support to employees through a walk-up service desk, assisting with hardware, software, mobile device, password, and basic troubleshooting issues. The ideal candidate will have strong customer service skills, enjoy working directly with people, and be able to clearly explain technical concepts to non-technical users. Responsibilities include …
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