About the role
Job: 3037856 Job Description: Service Desk Technician - Journeyman Location: MacDill AFB, Florida (Onsite) Role Overview This position supports a large-scale enterprise IT program. The Service Desk Technician will serve as the first point of contact for resolving user issues, troubleshooting hardware and software, and ensuring seamless IT operations. This role is critical to minimizing operational disruptions and maintaining service delivery. Key Responsibilities Serve as the first point of con…