About the role
Location: TGH Main Campus
Under the supervision of the Director of Spiritual Health and Education, the Spiritual Health Coordinator is responsible for providing a wide range of resources and spiritual care interventions to patients, families and assigned interdisciplinary teams. Provides creative visioning and implementation of programs and integrative care that addresses physical, mental, emotional and spiritual needs. Provides education and mentoring for both chaplains and CPE (Clinical Pastoral Education) residents and interns. Responsible for performing job duties and implementing the mission, vision and goals of the Spiritual Health and Education Department and Tampa General Hospital.
Essential Functions:
- Provides consistent spiritual care to team members facing personal or professional concerns.
- Assess patient and family spiritual needs and assists families in using their faith in dealing with illness, trauma and stress.
- Provides crisis intervention as necessary; responds to all Code Blue and Trauma Alerts; assists in helping families remain informed of patient’s condition.
- Develops ongoing spiritual relationships on assigned clinical units. Visits patients on assigned areas, special requests and in critical care waiting areas; establishes ongoing ministry relationship with patients and families from previous visits when appropriate.
- Educates and helps patients and families execute Advanced Directives; advises patients on understanding documents related to their healthcare (i.e. Living Wills and Health Care Surrogate).
- Completes bereavement care protocol; supports family using their faith system to cope with death; provides support to the family as appropriate.
- Develops and maintains a working relationship between the Spiritual Health and Education Department and medical staff, nursing staff and other departments.
- Participates in interdisciplinary rounds of assigned service line or patient area.
- Attends to requirements of regulatory agencies by representing the department in assigned patient areas.
- Participates in the orientation of CPE residents and interns by making presentations as assigned.
- Plans, provides and maintains a safe environment for patients, staff and families.
- Responds promptly to orders and requests for spiritual care services with special attention to trauma patients and urgent requests within the hospital.
- Formulates goals for ongoing personal and professional development.
- Successful completion of assigned Professional Development Courses (AKTiVe for Team Members, High Reliability Training, Crucial Conversations, etc.).
- Participates in departmental and organizational review and performance improvement and research activities as well as any required meetings.
- Participates in assigned TGH committee(s).
- Develop, implement and manage relevant spiritual health and education initiatives and programs.
- Mentor and train CPE residents and interns for clinical engagement.
- Orient and support new team members.
- Utilizing researched informed best practices based on current state data representation, create and implement high impact programs and initiatives that support both organizational goals and the needs of assigned areas and teams. Assigned tasks and expectations specific to area/role will be provided.
- Fulfills administrator on call duties for the department as assigned
Education Qualifications:
- Master’s Degree Divinity
- Master’s Degree Equivalent
Licenses and Certifications:
- Board Certification
Experience Qualifications:
- Successful completion of ACPE Internship and Residency.
- Ordination and/or endorsement by an acknowledged ecclesiastical body.
- Board Certification by one of the following approved certifying agencies: Association of Professional Chaplains (APC), National Association of Jewish Chaplains (NAJC), National Association of Catholic Chaplains (NACC), and the National Association of Veterans Affairs Chaplains (NAVAC).
- At least four years of clinical experience post-ACPE Residency in a complex academic hospital setting required.
- Experience working in a multidisciplinary and transdisciplinary environment.
Skills and Abilities:
- Demonstrates a range of spiritual care skills including listening/attending, empathic reflection, conflict resolution, pastoral authority and appropriate use of self.
- Demonstrate an integrated knowledge of implications of medical treatment of life threatening or life-limiting illness as it impacts a patient’s physical, psycho-social and emotional well-being.
- Demonstrate knowledge and skill in addressing ethical dilemmas at end-of-life.
- Demonstrate collaborative and facilitative leadership with care recipients, family members and team members.
- Demonstrate highly effective verbal and written communication skills for diverse audiences and both internal and external stakeholders.
- Strong organizational planning and problem-solving skills.
- Strong collaborative and relational skills.
- Ability to be self-supervising and self-motivated.
- Ability to work independently and manage high volume, time sensitive workloads.
- Ability to demonstrate effective communication during family meetings and help facilitate Goals of Care/Serious Illness conversations with patients and families.
- Ability to be detail-oriented and organized with the tracking of documents, reports, and correspondence.
- Ability to apply critical thinking and solve complex issues involving multiple stakeholders.
TGH Main Campus (TGHMAIN)
1 Tampa General Circle
Tampa, 33601