About the role
The System Support Analyst I is responsible for supporting all offices on the implementation and use of multiple systems. In addition to responding to incoming tickets, the System Support Analyst I analyzes ticket trends and recommends solutions to prevent questions and issues. Essential Duties and Responsibilities: Supports multiple stakeholders on a range of systems (Including but not limited to Vision, eRecruit, MaximCare mobile, Telephony systems, Maxim Web clock) Troubleshoots and resol…