About the role
Position Summary: The Tax Specialist is responsible for providing the public with courteous, accurate, and timely customer service in the process of current, delinquent, ad valorem, and non-ad valorem tax payments. This person facilitates changes and corrections to the current property tax roll and investigates customer inquiries and responds either in-person, by phone, mail, or email. The Tax Specialist determines the customers’ needs and acts as an advocate to guarantee their transaction is c…