About the role
ThreatDown is looking for We are seeking a skilled Technical Support Engineer to join our growing team. As a Technical Support Engineer joining our global support team. You will provide technical support to customers who are small business owners, IT specialists, and MSPs by identifying, diagnosing, and resolving software and hardware issues. You will assist customers troubleshoot, configure agent deployment, policy behavior, detections, console access and similar across Windows, macOS, and Lin…