About the role
Essential Duties and Responsibilities: - Update facility billing information. - Request claims and processing payment. - Ensure VES payments have been posted. - Confirm zero balances on patients' accounts. - Mail zero balance letters to veterans and/or request a zero balance letter be mailed to the veteran from the facility. - Process payments to facilities according to Contracted rates. - Answer internal and external calls pertaining to claim status and billed veteran issues. - Maintain commun…