About the role
About the Role
The Verizon Business Development Representative II is responsible for driving partner growth, maximizing revenue and profitability, and strengthening customer and vendor relationships. This role manages the full sales cycle, supports partner enablement initiatives, and serves as a subject matter expert (SME) on the Verizon Co-Sell Program. The Business Development Representative collaborates with internal teams, vendors, and partners to identify new business opportunities, develop strategic growth initiatives, manage sales pipelines, and deliver an exceptional customer experience. Success in this role requires strong business acumen, relationship-building skills, analytical thinking, and the ability to influence stakeholders at all levels.
What You’ll Do
- Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
- Provide excellent customer service and support, serving as a primary point of contact for customer consultations.
- Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
- Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.
- Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
- Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
- Develop in-depth knowledge of vendor products, programs, and industry trends.
- Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization.
- Analyze data and metrics to identify areas for improvement and implement strategies to drive results.
- Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, service.
- Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer.
- Actively participate in the sales team customer account planning and review process.
- Conduct customer consultations and provide vendor training as a subject-matter expert
- May attend industry specific business training from vendors.
What We’re Looking For
- 1-3 years of wireless, mobility, carrier, telecommunications, or related business development experience preferred, with an associate's degree in business, marketing, or related fields preferred; high school diploma required.
- Strong understanding of sales processes, procedures, and terminology.
- Willingness to travel as needed.
- Ability to follow instructions, operate common office equipment, and perform accurate data entry.
- Proficient in basic mathematical calculations and possesses complex problem-solving, critical thinking, and decision-making skills.
- Excellent verbal and written communication skills in English and local languages, including formal presentations and negotiation abilities
- Demonstrated ability to collaborate effectively with diverse individuals and promote/sell ideas persuasively.
- Strong organizational and time management skills, with a commitment to task completion.
- Adaptability to change and ability to perform well under pressure.
- Upholds social, ethical, and organizational standards with a commitment to confidentiality.
- Skilled multitasker with strong relationship-building skills and empathy.
- Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.
- Quick learner with proficiency in new systems and technology, including intermediate computer skills.
- Willingness to work non-standard hours or overtime occasionally.
- Able to work in a professional office or remote environment.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams.
TD SYNNEX is an E-Verify company