About the role
Position Summary One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. Click here to learn more about Orlando Health Jewett Orthopedic Institute Position Summary: The Certified Medical Assistant plays a key role in delivering high-quality patient care in an outpatient/ambulatory setting. Working under the direction of a physician and the supervision of the lead nurse, the CMA supports daily clinical operations by assisting with exams, procedures, and documentation, while ensuring a smooth and positive experience for patients. Education/Training High school graduate or equivalent. Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required. Certification Maintains current BLS Healthcare Provider Certification Maintains current certification or registration by one of the following agencies: Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (nhanow.com) Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (aama-ntl.org) Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (amcaexams.com) National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (ncctinc.com) Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (nahpusa.com) Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (americanalliedhealth.com) Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis. What you will do Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. Supports and demonstrates effective and professional communication with patients and family members. Works collaboratively with the administrative and operations staff. Gathers patient data through interview and observation. Assists patients and families with preparation for examination. Assists the physician or APP during examination and procedures. Demonstrates competency in specific tasks and skills as defined by the practice. Provides routine treatments and administers approved medication types. Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies. Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation. Processes incoming and outgoing calls independently and professionally using sound clinical judgment.